CONTEXTUAL METHODS OF RESEARCH

Trash segregation system, management, and awareness in Savannah, Georgia.

Group Project: Team of two (including me).
Project Duration: March - May 2017
My Role: User Research (Qualitative & Quantitative), Project Management, Data Visualization, Insight generation, Research simulation tool development.

 
OVERVIEW

We started out with: 
A rather broad topic of understanding Trash segregation and its importance.

Going forward:

So our first step was to look at some of the best practices in the management of our trash and asking questions like why is it important to do so, how is it done, who can help me with it, how can I learn, what else can be done.

CHALLENGE 

How might we utilize the knowledge of environmentalists to advocate and guide "re-purposing" post consumption?

SOLUTION/ PROTOTYPE OFFERING
 

The goal of the project was to understand context using research methods/tools in order to establish a problem statement.

 

PROCESS 
 

Our area of focus was mainly in the first part of the double diamond (Discover & Define stages). We did a lot of diverging & converging within those areas utilizing a lot of methods to arrive at Define stage.

This was our War Roll that we were working on throughout the project.

P.S: That roll seemed endless, it was huge!)

RESEARCH & DEVELOPMENT
 

Tools Used: 

Era's map

SWOT Analysis

Eraf's mapping (systems understanding)

User journey mapping

Interviews

Expert interviews

Image sorting

Experience simulation

Field visits

Opportunity mapping

& 28+ tools

used to approach, record and make sense of the data that was being collected.

Bold text are the tools that helped us to arrive at end prototype

Era's Mapping
Era's Mapping

Primary research 

Subject matter expert interviews
Subject matter expert interviews
Subject matter expert interviews
Subject matter expert interviews
Subject matter expert interviews

Image Sorting

Slide28
Slide27
Slide26
Slide25

Opportunity Mapping, Insight Sorting,

Opportunity Statement

Opportunity Statement

Opportunity Mapping

Opportunity Mapping

Insight Sorting

Insight Sorting

LEARNINGS
 

- Our team was the smallest as compared to rest of the class and we had a challenge to produce the same quality of work as other teams, so that was a little pressuring as we had to match up and do the missing person's amount of work as well, it taught me to deal with deadlines, dealing with work in a pressured environment and to prioritize quality of work over anything we did.

2022 © Neha Tadepalli

ALL RIGHTS RESERVED